This Privacy Policy explains how Aldeon World (“we”, “us”, or “our”) collects, uses, and protects information when you visit our website, interact with our content, or engage our services including general tender and contract support, branding and corporate identity, construction and interior design, and business consulting.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly: such as your name, email address, phone number, company name, and project details when you fill in our contact or quotation forms, subscribe to newsletters, or communicate with us.
• Business and project information: details about your organisation, tender requirements, branding briefs, interior design specifications, and other information needed to provide quotations or deliver our services.
• Usage and analytics data: non-identifying information such as pages visited, time spent on pages, click paths, and browser/device information, collected via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide quotations for tenders, branding, construction, and consulting projects.
• Deliver and manage our services and maintain our business relationship with you.
• Improve our website, service offerings, and customer experience.
• Send you relevant updates, insights, or marketing communication (where permitted).
• Comply with legal obligations and enforce our agreements.

3. Legal Bases for Processing (where applicable)

Depending on your location, we may process your personal information on the basis of:

• Contractual necessity – to take steps at your request before entering into a contract or to perform a contract.
• Legitimate interests – to operate and grow our business in a way that is expected and respects your rights.
• Consent – where you have given us clear permission (for example, certain marketing communications).

4. How We Share Information

We do not sell your personal data. We may share information with:

• Service providers and partners who help us operate our website, manage projects, or deliver services (for example, hosting, email, analytics, or specialist subcontractors).
• Professional advisors such as lawyers, auditors, and consultants where necessary.
• Regulators or authorities where required by law or to protect our rights, users, and the public.

5. Data Retention

We keep personal information only as long as necessary for the purposes described in this Policy, to comply with legal, accounting, or reporting obligations, or to resolve disputes.

6. Data Security

We implement reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, subject to legal or contractual restrictions.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details in the Contact Us section below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve performance. You can typically control cookies through your browser settings, but disabling them may affect how the site functions.

9. Third-Party Links

Our website may contain links to third-party sites (such as social media platforms, partner sites, or resources). We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies.

10. International Transfers

As a business that may work with clients, partners, or service providers in different countries, your information may be transferred outside your country of residence. Where we do so, we take appropriate measures to protect your information in line with this Policy.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or best practices. The updated version will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

• Email: info@aldeonworld.com
• Phone: +254 721 888 889
• Address: Mitsumi Business Park, Muthithi rd, Westlands 4th floor, suite 405